Tech Buying Guide

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It’s a personalized, step-by-step guide created by our tech experts to help you choose the best technology for your specific needs. Once you send us an email with your request, we analyze your requirements and create a custom guide, which is then sent directly to you as a PDF.

Simply send an email to our Tech Buying Guide @protechpick.com with the details of the tech you’re looking to buy. Please specify your budget, primary use case (e.g., gaming, office work, travel), preferred brands, and any other features that are important to you. Before sending, you must read and agree to our terms and conditions.

Our experts work to provide a detailed and personalized guide for every request. Typically, you can expect to receive your custom PDF guide in your email inbox within 24 business hours after we receive your request.

We use a PDF format to ensure the guide is secure, easy to read on any device, and printable. Direct email delivery ensures that the personalized advice you receive remains private and is sent directly to you.

Protechpick Tech Experts team consists of seasoned technology professionals, reviewers, and industry analysts with years of experience in testing and evaluating a wide range of tech products. They use their expertise to provide unbiased and practical advice.

Your custom guide is designed to be comprehensive. However, if you have a clarifying question about the information provided in the PDF, you can reply to the email, and our team will do its best to assist you.

Link to our terms and conditions is available on our website’s main page and in the contact section. We require all users to read and acknowledge these terms before sending a request, as they contain important information about our service, data privacy, and limitations

Free Tech Support on Your Purchase

  • What’s included: Basic setup help, troubleshooting, firmware/software updates, and guidance on using essential features.
  • What’s not included: Advanced customization, third-party app support, hardware repairs not covered by warranty, and on-site visits (if applicable).
  • Duration: Free support typically lasts for a specified period from the purchase date (e.g., 90 days or one year). Some plans offer ongoing access to chat or email support.
  • How to access: Use the product’s official support portal, contact toll-free numbers, or chat with a bot/human agent.

Contact methods:

Email or ticketing system

Response times:

Email/tickets: within 24–48 hours

 

  • Device/Software details: model name, serial number, firmware/software version.
  • Purchase information: order number, date of purchase, retailer.
  • Environment details: connected peripherals, network type (Wi‑Fi/ethernet), recent changes.
  • Issue replication steps: what you did, what happened, and any error codes or screenshots.
  • Troubleshooting attempts: steps you’ve already tried to avoid repetition.
  • Updates: Free support can guide you through checking for updates and applying them safely.
  • Security: Support will advise on best practices (strong passwords, two-factor authentication, recognizing phishing, etc.).
  • Compatibility: They’ll help confirm compatibility of updates with your device and peripherals.
  • Backups: It’s often recommended to back up important
  • Have your order number, model/serial, and a brief description of the issue ready.
  • Note the steps you’ve already tried to avoid repetition.
  • If your issue is urgent (e.g., device won’t power on), start with phone support for fastest resolution.
  • Create a short, reproducible checklist of the issue to share with the agent.